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To contact us by phone,
call 202-800-8820.
Forward questions or comments to Info@ChemicalStore.com

How do we ship?

How fast do you ship?
It usually takes one or 2 business days for orders to be processed and shipped out. If for some reason you need your order to be processed immediately and shipped the same day, please call us at 202-800-8820 and provide us with your invoice number or order number. This is a courtesy service and there will be no additional charge for processing your order on a priority basis. 

How long does it take for me to receive my order?
We offer different shipping options as fast as 2 business days and as slow as 15 business days for packages shipped in the continental United States. Faster shipping options are more expensive. You can save in shipping charges by ordering early and selecting standard shipping options.

Which carriers do you use?
Depending on the shipping options you choose we may use any of the known local carriers that offers such service. We are currently using UPS, FedEx, DHL, TNT and United States Postal Services. 

Do you ship overnight?
We do not offer overnight service. The reason is that overnight shipping charges are too expensive for our low price products and often shipping costs are a few times more than the price of products. The other reason is that shipping companies sometimes fail to deliver the packages on time and their terms and conditions protects them against any claim. In other words they do not refund the high fees that they charged for overnight shipping when they deliver the product 5 days later. If you really need an overnight shipping, place your order with a 2 days shipping option and then call 202-800-8820us to upgrade it to overnight.

Can I pickup from your store or warehouse?
You can generate an order form online and then call and make an appointment for pickup. This is a good option if you need something fast and you want to save on shipping charges.

To make an order form you must add all your items to the shopping cart and them select "Get a Quote" before clicking on the checkout.

You will be asked to provide your email address and shipping address. You must also select a shipping method and then you will see your order form. Please print your order form and call the number on the form to make an appointment for pickup. Also please ask about the accepted payment method and verify the pickup address when you call.



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